{"id":53828,"date":"2021-06-17T14:34:27","date_gmt":"2021-06-17T18:34:27","guid":{"rendered":"https:\/\/orleansexpress.vortexdev.com\/?page_id=53828"},"modified":"2026-06-22T16:44:17","modified_gmt":"2026-06-22T20:44:17","slug":"bike-transport-policy","status":"publish","type":"page","link":"https:\/\/orleansexpress.com\/en\/bike-transport-policy\/","title":{"rendered":"Travelling with Your Bike"},"content":{"rendered":"\n\t\t\n\t\t<section class=\"core-content column-custom\">\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col\">\n\t\t\t\t\t\t\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\t\t\n\n\n<h1 class=\"wp-block-heading\" style=\"font-size:45px\">Bike Your Way Through Qu\u00e9bec <strong>with Orl\u00e9ans Express<\/strong><\/h1>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-cover is-light\" style=\"min-height:250px;aspect-ratio:unset;\"><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-53584\" alt=\"\" src=\"https:\/\/www.orleansexpress.com\/wp-content\/uploads\/2021\/06\/alex-lamb-FrKmpgB9IZM-unsplash-1.jpg\" data-object-fit=\"cover\" title=\"\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-large-font-size\"><\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>We&#8217;re dedicated to helping you, your friends, and your family discover our wonderful province as well as making you live unforgettable moments. <\/p>\n\n\n\n<p><strong>Did you know you can transport your bicycle in our Orl\u00e9ans Express coaches?<\/strong><\/p>\n\n\n\n<p><\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-cyan-bluish-gray-color has-css-opacity has-cyan-bluish-gray-background-color has-background is-style-wide\"\/>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How to proceed<\/strong><\/h2>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/www.orleansexpress.com\/wp-content\/uploads\/2021\/06\/bicycle-1.png\" alt=\"\" class=\"wp-image-53660\" style=\"width:128px;height:128px\" title=\"\" srcset=\"https:\/\/orleansexpress.com\/wp-content\/uploads\/2021\/06\/bicycle-1.png 512w, https:\/\/orleansexpress.com\/wp-content\/uploads\/2021\/06\/bicycle-1-300x300.png 300w, https:\/\/orleansexpress.com\/wp-content\/uploads\/2021\/06\/bicycle-1-150x150.png 150w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Get your bike ready<\/strong><\/h3>\n\n\n\n<p><strong>Transportation Fee:<\/strong> $15.00 (plus taxes). The fee may be paid at any terminal or Expedibus service counter.<\/p>\n\n\n\n<p><strong>Eligible items :<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Standard bicycle and Scooter<\/li>\n<\/ul>\n\n\n\n<p><strong>Mandatory Packaing <\/strong><br>To protect your equipment as well as other luggage transported in the baggage compartment, all bicycles must be properly packaged prior to departure.<\/p>\n\n\n\n<p><strong>Accepted packaging includes:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cardboard bicycle box<\/li>\n\n\n\n<li>Bicycle transport bag<\/li>\n\n\n\n<li>Hard-shell bicycle case<\/li>\n<\/ul>\n\n\n\n<p><strong>Any bicycle that is not properly packaged will be refused for transport.<\/strong><\/p>\n\n\n\n<p><strong>Orl\u00e9ans Express does not provide tools, nor does it offer bicycle disassembly, reassembly, or packaging services.<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" data-id=\"53664\" src=\"https:\/\/www.orleansexpress.com\/wp-content\/uploads\/2021\/06\/delivery-box.png\" alt=\"\" class=\"wp-image-53664\" style=\"width:128px;height:auto\" title=\"\" srcset=\"https:\/\/orleansexpress.com\/wp-content\/uploads\/2021\/06\/delivery-box.png 512w, https:\/\/orleansexpress.com\/wp-content\/uploads\/2021\/06\/delivery-box-300x300.png 300w, https:\/\/orleansexpress.com\/wp-content\/uploads\/2021\/06\/delivery-box-150x150.png 150w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n<\/div><\/figure>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Check in your bike.<\/strong><\/h3>\n\n\n\n<p>Arrive <strong>at least 1 hour<\/strong> before departure to check in your bike. <\/p>\n\n\n\n<p><strong>Don&#8217;t have a bicycle box? <\/strong><\/p>\n\n\n\n<p>Bicycle boxes are available for purchase at a cost of <strong>$15.00 (plus applicable taxes)<\/strong> at most of our terminals, sales outlets, and Expedibus counters.<\/p>\n\n\n\n<p>Availability may vary by location. We recommend contacting the sales outlet directly to confirm availability before your trip. Please refer to our list of sales outlets for more information. <a href=\"https:\/\/orleansexpress.com\/en\/sales-locations\/\">Points of Sale<\/a> <\/p>\n\n\n\n<p><strong>Bicycle Box Dimensions <\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Height:<\/strong> 91 cm (36 in)<\/li>\n\n\n\n<li><strong>Width:<\/strong> 33 cm (13 in)<\/li>\n\n\n\n<li><strong>Length:<\/strong> 142 cm (56 in)<\/li>\n<\/ul>\n\n\n\n<p><strong>Where to Purchase a Bicycle Box<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Montreal Bus Terminal:<\/strong> Ticket Counter<\/li>\n\n\n\n<li><strong>Other Locations:<\/strong> Expedibus Counters<\/li>\n<\/ul>\n\n\n\n<p>Please note that Orl\u00e9ans Express does not provide bicycle packing services. Customers are responsible for packaging their bicycles before departure.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/www.orleansexpress.com\/wp-content\/uploads\/2021\/06\/bus-1.png\" alt=\"\" class=\"wp-image-53654\" style=\"width:128px;height:128px\" title=\"\" srcset=\"https:\/\/orleansexpress.com\/wp-content\/uploads\/2021\/06\/bus-1.png 512w, https:\/\/orleansexpress.com\/wp-content\/uploads\/2021\/06\/bus-1-300x300.png 300w, https:\/\/orleansexpress.com\/wp-content\/uploads\/2021\/06\/bus-1-150x150.png 150w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Best Practices<\/strong><\/h3>\n\n\n\n<p>To ensure a smooth travel experience with your bicycle, we recommend following these best practices:<\/p>\n\n\n\n<p>Please ensure that the transportation fee has been paid<\/p>\n\n\n\n<p>Prepare and package your bicycle before arriving at the terminal.<\/p>\n\n\n\n<p>Clearly label your bicycle box or transport bag with your name, phone number, and destination.<\/p>\n\n\n\n<p>Plan to arrive at least <strong>one hour before departure<\/strong> if you need to purchase a bicycle box and package your bicycle.<\/p>\n\n\n\n<p>Retrieve your bicycle upon arrival when you disembark from the coach.<\/p>\n\n\n\n<p><strong>Sit back and relax<\/strong> in one of our coaches and let us handle the rest.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-499968f5 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-background wp-element-button\" href=\"https:\/\/www.orleansexpress.com\/fr\/politique-transport-velo\/#rechercher\" style=\"border-radius:3px;background-color:#00aac3\"><strong>SEARCH FOR A TRIP<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-cyan-bluish-gray-color has-css-opacity has-cyan-bluish-gray-background-color has-background is-style-wide\"\/>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What you Need to Know<\/strong><\/h2>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading\"><strong>Correspondence<\/strong><\/h4>\n\n\n\n<p>If your itinerary includes a segment operated by another carrier, please verify directly with that carrier the conditions applicable to bicycle transportation. Policies may vary by carrier and time of year. Orl\u00e9ans Express cannot guarantee the acceptance of bicycles on services operated by partner carriers.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Street stops<\/strong><\/h4>\n\n\n\n<p>If you wish to travel with your bicycle from a location where boarding takes place on the street and you do not have the necessary equipment to package your bicycle, the driver cannot guarantee the availability of a bicycle box. Box availability is limited and cannot be confirmed in advance. Packaging remains entirely the responsibility of the customer.<\/p>\n\n\n\n<p>Bicycle boxes may be purchased at certain stations and Expedibus counters.<\/p>\n\n\n\n<p>Customers may also use their own compliant packaging (box, bag, or rigid case). It is strongly recommended to bring your own box or transport bag whenever possible.<\/p>\n\n\n\n<p>Transport fees may be paid at the next stop if time allows, or at the transfer point.<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:1px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"350\" height=\"550\" src=\"https:\/\/www.orleansexpress.com\/wp-content\/uploads\/2021\/07\/velo-fps.png\" alt=\"Travel with your bike Orleans Express\" class=\"wp-image-54722\" title=\"\" srcset=\"https:\/\/orleansexpress.com\/wp-content\/uploads\/2021\/07\/velo-fps.png 350w, https:\/\/orleansexpress.com\/wp-content\/uploads\/2021\/07\/velo-fps-191x300.png 191w\" sizes=\"auto, (max-width: 350px) 100vw, 350px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-499968f5 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-background wp-element-button\" href=\"https:\/\/www.orleansexpress.com\/fr\/politique-transport-velo\/#rechercher\" style=\"border-radius:3px;background-color:#00aac3\"><strong>SEARCH FOR A TRIP<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" id=\"rechercher-trajet\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Points of sale<\/strong><\/h2>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table><thead><tr><th class=\"has-text-align-left\" data-align=\"left\">City<\/th><th class=\"has-text-align-center\" data-align=\"center\"><\/th><\/tr><\/thead><tbody><tr><td class=\"has-text-align-left\" data-align=\"left\">Montr\u00e9al<\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>Ticket office:<\/strong> 5:30 a.m. to 11:15 p.m.<br>For the first departure at 6:00 a.m., please arrive 30 minutes in advance (as the ticket office opens at 5:30 a.m.).<br><strong>Storage option:<\/strong> Customers arriving well in advance may leave their bicycle in the storage area.<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\"><span class=\"has-inline-color has-black-color\">Longueuil<\/span><\/td><td class=\"has-text-align-center\" data-align=\"center\">According to opening hours.<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Qu\u00e9bec<\/td><td class=\"has-text-align-center\" data-align=\"center\"><a href=\"https:\/\/www.expedibus.com\/en\" class=\"rank-math-link\" rel=\"noopener\">Expedibus counter<\/a> from <strong>9AM to 5PM.<\/strong><\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Sainte-Foy<\/td><td class=\"has-text-align-center\" data-align=\"center\"><a href=\"https:\/\/www.expedibus.com\/en\" class=\"rank-math-link\" rel=\"noopener\">Expedius counter<\/a> or at the ticket office. <strong>Weekdays from 7AM to 5PM and weekends from 9PM to 5PM.<\/strong><\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">For all other sales locations<\/td><td class=\"has-text-align-center\" data-align=\"center\">Consult our list of <a href=\"https:\/\/orleansexpress.com\/en\/sales-locations\/\">Points of Sale<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p id=\"rechercher\"><\/p>\n\n\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\n\t\t\n\n\n\t\t<section class=\"core-content column-custom\">\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col\">\n\t\t\t\t\t\t\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><\/div><\/div>\n\n\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Bike Your Way Through Qu\u00e9bec with Orl\u00e9ans Express We&#8217;re dedicated to helping you, your friends, and your family discover our [&hellip;]<\/p>\n","protected":false},"author":175,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-53828","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/orleansexpress.com\/en\/wp-json\/wp\/v2\/pages\/53828","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/orleansexpress.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/orleansexpress.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/orleansexpress.com\/en\/wp-json\/wp\/v2\/users\/175"}],"replies":[{"embeddable":true,"href":"https:\/\/orleansexpress.com\/en\/wp-json\/wp\/v2\/comments?post=53828"}],"version-history":[{"count":9,"href":"https:\/\/orleansexpress.com\/en\/wp-json\/wp\/v2\/pages\/53828\/revisions"}],"predecessor-version":[{"id":66222,"href":"https:\/\/orleansexpress.com\/en\/wp-json\/wp\/v2\/pages\/53828\/revisions\/66222"}],"wp:attachment":[{"href":"https:\/\/orleansexpress.com\/en\/wp-json\/wp\/v2\/media?parent=53828"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}