{"id":53828,"date":"2021-06-17T14:34:27","date_gmt":"2021-06-17T18:34:27","guid":{"rendered":"https:\/\/orleansexpress.vortexdev.com\/?page_id=53828"},"modified":"2026-06-10T11:28:02","modified_gmt":"2026-06-10T15:28:02","slug":"bike-transport-policy","status":"publish","type":"page","link":"https:\/\/orleansexpress.com\/en\/bike-transport-policy\/","title":{"rendered":"Travelling with Your Bike"},"content":{"rendered":"\n\t\t\n\t\t<section class=\"core-content column-custom\">\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col\">\n\t\t\t\t\t\t\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\t\t\n\n\n<h1 class=\"wp-block-heading\" style=\"font-size:45px\">Bike Your Way Through Qu\u00e9bec <strong>with Orl\u00e9ans Express<\/strong><\/h1>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-cover is-light\" style=\"min-height:250px;aspect-ratio:unset;\"><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-53584\" alt=\"\" src=\"https:\/\/www.orleansexpress.com\/wp-content\/uploads\/2021\/06\/alex-lamb-FrKmpgB9IZM-unsplash-1.jpg\" data-object-fit=\"cover\" title=\"\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-large-font-size\"><\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>We&#8217;re dedicated to helping you, your friends, and your family discover our wonderful province as well as making you live unforgettable moments. <\/p>\n\n\n\n<p><strong>Did you know you can transport your bicycle in our Orl\u00e9ans Express coaches?<\/strong><\/p>\n\n\n\n<p><\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-cyan-bluish-gray-color has-css-opacity has-cyan-bluish-gray-background-color has-background is-style-wide\"\/>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How to proceed<\/strong><\/h2>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/www.orleansexpress.com\/wp-content\/uploads\/2021\/06\/bicycle-1.png\" alt=\"\" class=\"wp-image-53660\" style=\"width:128px;height:128px\" title=\"\" srcset=\"https:\/\/orleansexpress.com\/wp-content\/uploads\/2021\/06\/bicycle-1.png 512w, https:\/\/orleansexpress.com\/wp-content\/uploads\/2021\/06\/bicycle-1-300x300.png 300w, https:\/\/orleansexpress.com\/wp-content\/uploads\/2021\/06\/bicycle-1-150x150.png 150w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Get your bike ready<\/strong><\/h3>\n\n\n\n<p><strong>Transportation Fee:<\/strong> $15.00 (plus taxes). The fee may be paid at any terminal or Expedibus service counter.<\/p>\n\n\n\n<p><strong>Eligible items :<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Standard bicycle and Scooter<\/li>\n<\/ul>\n\n\n\n<p><strong>Mandatory Packaing <\/strong><br>To protect your equipment as well as other luggage transported in the baggage compartment, all bicycles must be properly packaged prior to departure.<\/p>\n\n\n\n<p><strong>Accepted packaging includes:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cardboard bicycle box<\/li>\n\n\n\n<li>Bicycle transport bag<\/li>\n\n\n\n<li>Hard-shell bicycle case<\/li>\n<\/ul>\n\n\n\n<p><strong>Any bicycle that is not properly packaged will be refused for transport.<\/strong><\/p>\n\n\n\n<p><strong>Orl\u00e9ans Express does not provide tools, nor does it offer bicycle disassembly, reassembly, or packaging services.<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" data-id=\"53664\" src=\"https:\/\/www.orleansexpress.com\/wp-content\/uploads\/2021\/06\/delivery-box.png\" alt=\"\" class=\"wp-image-53664\" style=\"width:128px;height:auto\" title=\"\" srcset=\"https:\/\/orleansexpress.com\/wp-content\/uploads\/2021\/06\/delivery-box.png 512w, https:\/\/orleansexpress.com\/wp-content\/uploads\/2021\/06\/delivery-box-300x300.png 300w, https:\/\/orleansexpress.com\/wp-content\/uploads\/2021\/06\/delivery-box-150x150.png 150w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n<\/div><\/figure>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Check in your bike.<\/strong><\/h3>\n\n\n\n<p>Arrive <strong>at least 1 hour<\/strong> before departure to check in your bike. <\/p>\n\n\n\n<p><strong>Don&#8217;t have a bicycle box? <\/strong><\/p>\n\n\n\n<p>Bicycle boxes are available for purchase at a cost of <strong>$15.00 (plus applicable taxes)<\/strong> at most of our terminals, sales outlets, and Expedibus counters.<\/p>\n\n\n\n<p>Availability may vary by location. We recommend contacting the sales outlet directly to confirm availability before your trip. Please refer to our list of sales outlets for more information. <a href=\"https:\/\/orleansexpress.com\/en\/sales-locations\/\">Points of Sale<\/a> <\/p>\n\n\n\n<p><strong>Bicycle Box Dimensions <\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Height:<\/strong> 91 cm (36 in)<\/li>\n\n\n\n<li><strong>Width:<\/strong> 33 cm (13 in)<\/li>\n\n\n\n<li><strong>Length:<\/strong> 142 cm (56 in)<\/li>\n<\/ul>\n\n\n\n<p><strong>Where to Purchase a Bicycle Box<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Montreal Bus Terminal:<\/strong> Ticket Counter<\/li>\n\n\n\n<li><strong>Other Locations:<\/strong> Expedibus Counters<\/li>\n<\/ul>\n\n\n\n<p>Please note that Orl\u00e9ans Express does not provide bicycle packing services. Customers are responsible for packaging their bicycles before departure.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/www.orleansexpress.com\/wp-content\/uploads\/2021\/06\/bus-1.png\" alt=\"\" class=\"wp-image-53654\" style=\"width:128px;height:128px\" title=\"\" srcset=\"https:\/\/orleansexpress.com\/wp-content\/uploads\/2021\/06\/bus-1.png 512w, https:\/\/orleansexpress.com\/wp-content\/uploads\/2021\/06\/bus-1-300x300.png 300w, https:\/\/orleansexpress.com\/wp-content\/uploads\/2021\/06\/bus-1-150x150.png 150w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Best Practices<\/strong><\/h3>\n\n\n\n<p>To ensure a smooth travel experience with your bicycle, we recommend following these best practices:<\/p>\n\n\n\n<p>Please ensure that the transportation fee has been paid<\/p>\n\n\n\n<p>Prepare and package your bicycle before arriving at the terminal.<\/p>\n\n\n\n<p>Clearly label your bicycle box or transport bag with your name, phone number, and destination.<\/p>\n\n\n\n<p>Plan to arrive at least <strong>one hour before departure<\/strong> if you need to purchase a bicycle box and package your bicycle.<\/p>\n\n\n\n<p>Retrieve your bicycle upon arrival when you disembark from the coach.<\/p>\n\n\n\n<p><strong>Sit back and relax<\/strong> in one of our coaches and let us handle the rest.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-499968f5 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-background wp-element-button\" href=\"https:\/\/www.orleansexpress.com\/fr\/politique-transport-velo\/#rechercher\" style=\"border-radius:3px;background-color:#00aac3\"><strong>SEARCH FOR A TRIP<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-cyan-bluish-gray-color has-css-opacity has-cyan-bluish-gray-background-color has-background is-style-wide\"\/>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What you Need to Know<\/strong><\/h2>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading\"><strong>Correspondence<\/strong><\/h4>\n\n\n\n<p>During transfers on our network or in interconnection with another carrier, the bike will go through the courier service and the driver will take care of the transfer.<\/p>\n\n\n\n<p>A bicycle sent as a parcel is subject to the same prices and conditions as any other parcel.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Street stops<\/strong><\/h4>\n\n\n\n<p>If you wish to travel with your bicycle from a location where boarding takes place on the street and you do not have the necessary equipment to package your bicycle, the driver cannot guarantee the availability of a bicycle box. Box availability is limited and cannot be confirmed in advance. Packaging remains entirely the responsibility of the customer.<\/p>\n\n\n\n<p>Bicycle boxes may be purchased at certain stations and Expedibus counters.<\/p>\n\n\n\n<p>Customers may also use their own compliant packaging (box, bag, or rigid case). It is strongly recommended to bring your own box or transport bag whenever possible.<\/p>\n\n\n\n<p>Transport fees may be paid at the next stop if time allows, or at the transfer point.<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:1px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"350\" height=\"550\" src=\"https:\/\/www.orleansexpress.com\/wp-content\/uploads\/2021\/07\/velo-fps.png\" alt=\"Travel with your bike Orleans Express\" class=\"wp-image-54722\" title=\"\" srcset=\"https:\/\/orleansexpress.com\/wp-content\/uploads\/2021\/07\/velo-fps.png 350w, https:\/\/orleansexpress.com\/wp-content\/uploads\/2021\/07\/velo-fps-191x300.png 191w\" sizes=\"auto, (max-width: 350px) 100vw, 350px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-499968f5 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-background wp-element-button\" href=\"https:\/\/www.orleansexpress.com\/fr\/politique-transport-velo\/#rechercher\" style=\"border-radius:3px;background-color:#00aac3\"><strong>SEARCH FOR A TRIP<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" id=\"rechercher-trajet\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Points of sale<\/strong><\/h2>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table><thead><tr><th class=\"has-text-align-left\" data-align=\"left\">City<\/th><th class=\"has-text-align-center\" data-align=\"center\"><\/th><\/tr><\/thead><tbody><tr><td class=\"has-text-align-left\" data-align=\"left\">Montr\u00e9al<\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>Ticket office:<\/strong> 5:30 a.m. to 11:15 p.m.<br>For the first departure at 6:00 a.m., please arrive 30 minutes in advance (as the ticket office opens at 5:30 a.m.).<br><strong>Storage option:<\/strong> Customers arriving well in advance may leave their bicycle in the storage area.<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\"><span class=\"has-inline-color has-black-color\">Longueuil<\/span><\/td><td class=\"has-text-align-center\" data-align=\"center\">According to opening hours.<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Qu\u00e9bec<\/td><td class=\"has-text-align-center\" data-align=\"center\"><a href=\"https:\/\/www.expedibus.com\/en\" class=\"rank-math-link\" rel=\"noopener\">Expedibus counter<\/a> from <strong>9AM to 5PM.<\/strong><\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">Sainte-Foy<\/td><td class=\"has-text-align-center\" data-align=\"center\"><a href=\"https:\/\/www.expedibus.com\/en\" class=\"rank-math-link\" rel=\"noopener\">Expedius counter<\/a> or at the ticket office. <strong>Weekdays from 7AM to 5PM and weekends from 9PM to 5PM.<\/strong><\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">For all other sales locations<\/td><td class=\"has-text-align-center\" data-align=\"center\">Consult our list of <a href=\"https:\/\/orleansexpress.com\/en\/sales-locations\/\">Points of Sale<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p id=\"rechercher\"><\/p>\n\n\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\n\t\t\n\n\n\t\t<section class=\"core-content column-custom\">\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col\">\n\t\t\t\t\t\t\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><\/div><\/div>\n\n\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Bike Your Way Through Qu\u00e9bec with Orl\u00e9ans Express We&#8217;re dedicated to helping you, your friends, and your family discover our [&hellip;]<\/p>\n","protected":false},"author":175,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-53828","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/orleansexpress.com\/en\/wp-json\/wp\/v2\/pages\/53828","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/orleansexpress.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/orleansexpress.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/orleansexpress.com\/en\/wp-json\/wp\/v2\/users\/175"}],"replies":[{"embeddable":true,"href":"https:\/\/orleansexpress.com\/en\/wp-json\/wp\/v2\/comments?post=53828"}],"version-history":[{"count":8,"href":"https:\/\/orleansexpress.com\/en\/wp-json\/wp\/v2\/pages\/53828\/revisions"}],"predecessor-version":[{"id":66129,"href":"https:\/\/orleansexpress.com\/en\/wp-json\/wp\/v2\/pages\/53828\/revisions\/66129"}],"wp:attachment":[{"href":"https:\/\/orleansexpress.com\/en\/wp-json\/wp\/v2\/media?parent=53828"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}